
Hardware Description
Introduction
OR20 Performance Characteristics
- High-quality aluminum profile shell with good heat dissipation.
- RF channel full GaAs low noise amplifier circuit. The digital signal satisfies -15dBm reception and the analog signal satisfies -10dBm reception.
- With light input AGC function (AGC range can be customized).
- Low-power design, high-efficiency switching power supply ensures high reliability and high stability of the power supply. The overall power consumption is less than 2W, with a light detection circuit.
- Can be built-in WDM, single-fiber home (1490/1310/1550nm) triple-network convergence applications.
- Built-in optical isolator, input to achieve 1490/1310nm isolation.
- Multi-stage lightning protection devices (TVS TVS diodes) and lightning protection systems ensure the safe operation of the equipment.
- SC/APC or custom optical connectors, male or female RF interfaces.
- Output power supply can be achieved. Single or dual output can be achieved.
OR20 Model guide
FTTH-OR20 series light collection product nomenclature: PIN tube of this product only uses pigtail style, and can add WDM.FTTH-OR20-Into the Optical Connector-RF Connector Number + Format-Photocell Type-Wavelength-Wave Tap(Black box is not written when order is not required).
- Wave tap joint form (with light fitting)
- With WDM or not (W: with WDM; without WDM, without any indication
- Photocell type (5: only receive 1550nm, normal type does not display
- Connector number + form (not filled:single;2:dual port;male:M female:F optional
- Optical in(SA:SC/APC;FA:FC/APC;SP:SC/PC;FP:FC/PC;optional)
Technical parameters of the OR20
Technical parameters |
FTTH-OR20 |
Received wavelength |
1100~1600nm&1550nm |
Input optical power |
0dBm~-10dBm(Analog)&0dBm~-15dBm(digital) |
Optical reflection loss |
>45 dB |
Optical connector form |
SC/APC&SC/PC |
Frequency Range |
47~1006MHz |
In-band flatness |
±1dB@47~1006MHz |
RF output reflection |
≥16dB@ 47~550MH ;≥14dB@1006MHz |
Output level |
≥80dBuV(1 port) ≥76dBuV(2 port) |
Output port number |
1 or 2 |
RF output impedance |
75Ω |
AGC range |
-3dBm~-12dBm |
Carrier to Noise Ratio (Note1) |
≥51dB |
CTB (Note 1) |
≥65dB |
CSO(Note 1) |
≥62dB |
Host voltage |
DC5V |
Adapter voltage |
AC110V orAC220V or customized |
Operating temperature |
-20℃~+55℃ |
Power consumption |
<2W |
Product net size |
129×79×26mm |
10 pack sizes |
313×245×83mm |
FCL packaging size (100) |
500×440×345mm |
Product net weight |
0.17kg |
Return and Exchange Policy
Thank you for choosing Huatelecom! We value your trust and strive to provide high-quality products and exceptional service. Below is our comprehensive return and exchange policy to ensure your rights are protected.
1. Return Policy
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Eligibility for Returns (Quality Issues Only):
If the product has quality defects that affect its normal usage, you are eligible to apply for a return within 7 calendar days of receiving the product. The following conditions must be met:- The product must be unused, with all original packaging, accessories, and manuals intact.
- A valid proof of purchase (order number, invoice, etc.) must be provided.
- Clear evidence of the defect, such as photos or videos, must be submitted for verification.
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Shipping Costs for Returns:
If the return is due to quality issues, Huatelecom will cover the international shipping costs for returning the product. -
Refund Processing:
Once the returned product is received and inspected, the refund will be processed within 7 business days. The refund will be issued through the original payment method, and processing times may vary depending on your payment provider.
2. Exchange Policy
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Eligibility for Exchanges (Quality Issues Only):
You may request an exchange if the product develops a quality issue within 15 calendar days of receipt. The conditions for eligibility are:- The product must be returned with all original packaging, accessories, and manuals.
- Proof of purchase and evidence of the defect must be provided.
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Shipping Costs for Exchanges:
Huatelecom will bear the international shipping costs for the exchange. -
Exchange Process:
Upon receiving the defective product, we will inspect it and send a replacement product within 7 business days.
3. Warranty Service
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Coverage During the Warranty Period:
For products within the warranty period, if quality issues arise, we will provide a replacement free of charge with your next order. No additional shipping costs will be incurred for the replacement. -
Out-of-Warranty Repairs:
For products outside the warranty period, repairs can be arranged. However, customers will need to cover theround-trip international shipping costs for sending the product to us and receiving it back after repair.
4. Damages or Loss During Shipping
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For Customers Who Purchased Shipping Insurance:
If the product is damaged or lost during shipping, the insurance company will compensate for the loss. Customers must:- Submit a compensation claim within 15 calendar days of the order being shipped.
- Provide required documentation, such as photos of the damaged packaging, damaged product, or proof of non-delivery.
- Huatelecom will assist in the claim process to ensure timely resolution.
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For Customers Without Shipping Insurance:
If you choose not to purchase shipping insurance, Huatelecom will not be liable for any damages or losses incurred during transit.
5. Application Process for Returns, Exchanges, or Claims
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For further assistance, please reach out to us:
- Email: sales@huatelecom.com
- Phone: +852 44652638
- Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT+8)
Provide your order number, issue description, and supporting evidence (photos, videos, etc.).
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Request Review:
Our team will review your application within 1-3 business days and notify you of the outcome. -
Return or Exchange Process:
- If approved, you will receive instructions on how to return the product or proceed with the exchange.
- For insurance claims, we will assist in coordinating with the insurance company.
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Refund or Replacement:
Once the product is received and inspected, we will process your refund, exchange, or warranty claim promptly.
6. Important Notes
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Timeframes:
- Returns must be initiated within 7 days of receipt.
- Exchanges must be requested within 15 days of receipt.
- Warranty replacements depend on the warranty terms for the specific product.
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Condition of Returned Products:
Products must be returned in their original condition with all accessories and packaging intact. Damaged, altered, or incomplete items may not qualify for returns or exchanges. -
Shipping Insurance:
We highly recommend purchasing shipping insurance to protect against potential damages or losses during transit. -
Non-Eligible Returns/Exchanges:
- Products with intentional damage or misuse.
- Issues reported beyond the specified timeframes.
- Non-Huatelecom products or items purchased from unauthorized channels.
At Huatelecom, your satisfaction is our top priority. Thank you for trusting us with your business!