
S5736-S24UM4XC Hardware Description
Introduction
S5736-S24UM4XC supports 24*100M/1000M/2.5GE/5GE/10GE BASE-T PoE++ ports, 4* 10GE SFP+ ports, 2 power module slots, 1 extended slot,2 power module slots, hot-swappable power modules are optional: 2*AC, 2*DC, 1*AC+1*DC, 1*AC or 1*DC.
CloudEngine S5736-S Series Switches are standard multi-GE access switches for the Wi-Fi 6 era, featuring 24 downlink ports, four 10 GE SFP+ uplink ports, and one extended slot.
Powered by Huawei’s unified Versatile Routing Platform (VRP), the switches offer a range of capabilities, including Intent-Driven Network (IDN) features and flexible Ethernet, as well as enhanced Layer 3 and mature Internet Protocol version 6 (IPv6) networking. Combined with simplified Operations and Maintenance (O&M) and robust Power over Ethernet (PoE) capabilities, the series is designed to work with Wireless Local Area Network (WLAN) Access Points (APs) in campus networks.
CloudEngine S5736-S can be used as an access or aggregation switch on a campus network or as an access switch on a Metropolitan Area Network (MAN).
Key Features
24*100M/1000M/2.5GE/5GE/10GE BASE-T PoE++ ports (multi-GE ports)
4*10GE SFP+ optical ports
Memory (RAM) 2GB
Flash 1GB
Appearance and Structure

1 |
Twenty-four 100M/1000M/2.5GE/5GE/10GE BASE-T PoE++ ports (multi-GE ports) |
2 |
Four 10GE SFP+ optical ports |
3 |
One console port |
4 |
One ETH management port |
5 |
One USB port |
6 |
One PNP button NOTICE:
To restore the factory settings and reset the switch, hold down the button for at least 6 seconds. To reset the switch, press the button. Resetting the switch will cause service interruption. Exercise caution when you press the PNP button. |
7 |
Ground screw NOTE:
It is used with a ground cable. |
8 |
Rear card slot NOTE:
Applicable card:
|
9 |
Fan module slot 1 NOTE:
Applicable fan module: FAN-023A-B (Fan Box (B, Fan Panel Side Exhaust)) |
10 |
Fan module slot 2 NOTE:
Applicable fan module: FAN-023A-B (Fan Box (B, Fan Panel Side Exhaust)) |
11 |
Power module slot 1 NOTE:
Applicable power modules:
|
12 |
Power module slot 2 NOTE:
Applicable power modules:
|
Port Description
Maximum transmission distances of different cables on multi-GE ports
Cable Type (6-a-1 Bundle) |
Multi-GE Port (Different Rates) |
|||
---|---|---|---|---|
100M/1000M |
2.5GE |
5GE |
10GE |
|
Category 5e unshielded twisted pair (Cat5e UTP) |
100 m |
100 m |
Not recommended due to high risk |
Not supported |
Category 5e shielded twisted pair (Cat5e STP) |
100 m |
100 m |
100 m |
Not supported |
Category 6 unshielded twisted pair (Cat6 UTP) |
100 m |
100 m |
100 m Not recommended due to high risk |
Not supported |
Category 6 shielded twisted pair (Cat6 STP) |
100 m |
100 m |
100 m |
Not supported |
Category 6A unshielded twisted pair (Cat6A U/UTP) |
100 m |
100 m |
100 m Not recommended due to high risk |
Not supported |
Category 6A foiled/unshielded twisted pair (Cat6A F/UTP) |
100 m |
100 m |
100 m |
100 m |
Category 6A shielded twisted pair (Cat6A STP) |
100 m |
100 m |
100 m |
100 m |
Category 7 twisted pair (Cat7) |
100 m |
100 m |
100 m |
100 m |
Ports on the S5736-S24UM4XC
Port | Connector Type | Description | Available Components |
---|---|---|---|
100M/1000M/2.5GE/5GE/10GE BASE-T PoE++ port (multi-GE port) | RJ45 |
A 100M/1000M/2.5GE/5GE/10GE BASE-T port (multi-GE port) sends and receives service data at 100 Mbit/s, 1 Gbit/s, 2.5 Gbit/s, 5 Gbit/s, or 10 Gbit/s. The port supports the PoE function. |
If the 2.5 Gbit/s or 5 Gbit/s speed is required, the port must use an Ethernet cable of Cat5e or higher category. If the 10 Gbit/s speed is required, the port must use an Ethernet cable of Cat6A F/UTP or higher category. |
10GE SFP+ optical port | SFP+ | A 10GE SFP+ Ethernet optical port supports auto-sensing to 1000 Mbit/s. It sends and receives service data at 1000 Mbit/s or 10 Gbit/s. |
|
Console port | RJ45 | The console port is connected to a console for on-site configuration. |
Console cable |
ETH management port | RJ45 |
You can connect a switch to a configuration terminal or network management workstation through the ETH management port to configure the switch locally or remotely. You can choose to download the software package through the ETH management port in the BootLoad menu. File transfer through the ETH management port is faster than transfer through the console port. |
Ethernet cable |
USB port | USB 2.0 Type A |
The USB port can have a USB flash drive connected to upgrade the switch, or transfer configuration files or other files. The USB port can only connect to a USB flash drive that complies with USB 2.0. USB flash drives from different vendors differ in model compatibility and drivers. If a USB flash drive cannot be used, try to replace it with another one from a mainstream vendor. Switches support a maximum of 128 GB USB flash drives. |
USB flash drive |
Technical specifications
Item | Specification |
---|---|
Dimensions without packaging (H x W x D) [mm(in.)] |
Basic dimensions (excluding the parts protruding from the body): 43.6 mm x 442.0 mm x 420.0 mm (1.72 in. x 17.40 in. x 16.54 in.) Maximum dimensions (the depth is the distance from ports on the front panel to the parts protruding from the rear panel): 43.6 mm x 442.0 mm x 444.0 mm (1.72 in. x 17.40 in. x 17.48 in.) |
Dimensions with packaging (H x W x D) [mm(in.)] | 150.0 mm x 710.0 mm x 560.0 mm (5.91 in. x 27.95 in. x 22.05 in.) |
Chassis height [U] | 1 U |
Chassis material | Metal |
Weight without packaging [kg(lb)] | 6.7 kg (14.77 lb) |
Weight with packaging [kg(lb)] | 9.7 kg (21.38 lb) |
Typical power consumption [W] | 117 W |
Typical heat dissipation [BTU/hour] | 399.22 BTU/hour |
Maximum power consumption [W] |
|
Maximum heat dissipation [BTU/hour] |
|
Static power consumption [W] | 71 W |
MTBF [years] | 59.44 years |
MTTR [hours] | 2 hours |
Availability | > 0.99999 |
Noise at normal temperature (acoustic power) [dB(A)] | 70.1 dB(A) |
Noise at normal temperature (acoustic pressure) [dB(A)] | 58.1 dB(A) |
Number of card slots | 1 |
Number of power slots | 2 |
Number of fans modules | 2 |
Redundant power supply |
1+1 Pluggable AC and DC power modules can be used together in the same switch. |
Long-term operating temperature [°C(°F)] | -5°C to +45°C (23°F to 113°F) at an altitude of 0-1800 m (0-5906 ft.) |
Short-term operating temperature [°C(°F)] | -5°C to +50°C (23°F to 122°F) at an altitude of 0-1800 m (0-5906 ft.) |
Restriction on the operating temperature variation rate [°C(°F)] |
When the altitude is 1800-5000 m (5906-16404 ft.), the highest operating temperature reduces by 1°C (1.8°F) every time the altitude increases by 220 m (722 ft.). The device can work for a short period of time when the operating temperature is beyond the normal range, but the following conditions must be met:
If any of the preceding conditions is not met, the device may be damaged or an unknown error may occur. Devices cannot start when the temperature is lower than 0°C (32°F). The maximum transmission distance of an optical module used for short-term operation cannot exceed 10 km. |
Storage temperature [°C(°F)] | -40°C to +70°C (-40°F to +158°F) |
Long-term operating relative humidity [RH] | 5% to 95%, noncondensing |
Long-term operating altitude [m(ft.)] | 0-5000 m (0-16404 ft.) |
Storage altitude [m(ft.)] | 0-5000 m (0-16404 ft.) |
Power supply mode | Pluggable power supply |
Rated input voltage [V] |
|
Input voltage range [V] |
|
Maximum input current [A] | The current specifications are related to the pluggable power module. For details, see Pluggable Power Modules. |
Memory | 2 GB |
Flash memory | 1 GB in total. To view the available flash memory size, run the display version command. |
Console port | RJ45 |
Eth Management port | RJ45 |
USB | Supported |
RTC | Supported |
RPS input | Not supported |
Service port surge protection [kV] | Common mode: ±6 kV |
Power supply surge protection [kV] |
|
Ingress protection level (dustproof/waterproof) | IP20 |
Types of fans | Pluggable |
Heat dissipation mode | Heat dissipation with fan, intelligent fan speed adjustment |
Airflow direction | Air intake from left,front and right, air exhaustion from behind |
PoE | Supported |
Certification |
EMC certification Safety certification Manufacturing certification |
Return and Exchange Policy
Thank you for choosing Huatelecom! We value your trust and strive to provide high-quality products and exceptional service. Below is our comprehensive return and exchange policy to ensure your rights are protected.
1. Return Policy
-
Eligibility for Returns (Quality Issues Only):
If the product has quality defects that affect its normal usage, you are eligible to apply for a return within 7 calendar days of receiving the product. The following conditions must be met:- The product must be unused, with all original packaging, accessories, and manuals intact.
- A valid proof of purchase (order number, invoice, etc.) must be provided.
- Clear evidence of the defect, such as photos or videos, must be submitted for verification.
-
Shipping Costs for Returns:
If the return is due to quality issues, Huatelecom will cover the international shipping costs for returning the product. -
Refund Processing:
Once the returned product is received and inspected, the refund will be processed within 7 business days. The refund will be issued through the original payment method, and processing times may vary depending on your payment provider.
2. Exchange Policy
-
Eligibility for Exchanges (Quality Issues Only):
You may request an exchange if the product develops a quality issue within 15 calendar days of receipt. The conditions for eligibility are:- The product must be returned with all original packaging, accessories, and manuals.
- Proof of purchase and evidence of the defect must be provided.
-
Shipping Costs for Exchanges:
Huatelecom will bear the international shipping costs for the exchange. -
Exchange Process:
Upon receiving the defective product, we will inspect it and send a replacement product within 7 business days.
3. Warranty Service
-
Coverage During the Warranty Period:
For products within the warranty period, if quality issues arise, we will provide a replacement free of charge with your next order. No additional shipping costs will be incurred for the replacement. -
Out-of-Warranty Repairs:
For products outside the warranty period, repairs can be arranged. However, customers will need to cover theround-trip international shipping costs for sending the product to us and receiving it back after repair.
4. Damages or Loss During Shipping
-
For Customers Who Purchased Shipping Insurance:
If the product is damaged or lost during shipping, the insurance company will compensate for the loss. Customers must:- Submit a compensation claim within 15 calendar days of the order being shipped.
- Provide required documentation, such as photos of the damaged packaging, damaged product, or proof of non-delivery.
- Huatelecom will assist in the claim process to ensure timely resolution.
-
For Customers Without Shipping Insurance:
If you choose not to purchase shipping insurance, Huatelecom will not be liable for any damages or losses incurred during transit.
5. Application Process for Returns, Exchanges, or Claims
-
For further assistance, please reach out to us:
- Email: sales@huatelecom.com
- Phone: +852 44652638
- Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT+8)
Provide your order number, issue description, and supporting evidence (photos, videos, etc.).
-
Request Review:
Our team will review your application within 1-3 business days and notify you of the outcome. -
Return or Exchange Process:
- If approved, you will receive instructions on how to return the product or proceed with the exchange.
- For insurance claims, we will assist in coordinating with the insurance company.
-
Refund or Replacement:
Once the product is received and inspected, we will process your refund, exchange, or warranty claim promptly.
6. Important Notes
-
Timeframes:
- Returns must be initiated within 7 days of receipt.
- Exchanges must be requested within 15 days of receipt.
- Warranty replacements depend on the warranty terms for the specific product.
-
Condition of Returned Products:
Products must be returned in their original condition with all accessories and packaging intact. Damaged, altered, or incomplete items may not qualify for returns or exchanges. -
Shipping Insurance:
We highly recommend purchasing shipping insurance to protect against potential damages or losses during transit. -
Non-Eligible Returns/Exchanges:
- Products with intentional damage or misuse.
- Issues reported beyond the specified timeframes.
- Non-Huatelecom products or items purchased from unauthorized channels.
At Huatelecom, your satisfaction is our top priority. Thank you for trusting us with your business!