
S9312E Introduction
Huawei S9300 Series Switch S9312E 2* SRUs, 12* LPUs, and AC or DC power modules in N+N/N+1/N+0 (no redundancy) backup mode
The S9312E chassis is 15 U high (1 U = 44.45 mm). When the chassis has no cable management frame installed, the dimensions (H x W x D) are 663.9 mm x 442 mm x 517.4 mm. When the chassis has cable management frames installed, the dimensions (H x W x D) are 663.9 mm x 442 mm x 585 mm.
Apperance of the S9312E

1. Twelve of the following service cards can be installed:
|
2. Two MPUs |
3. A pair of mounting brackets NOTE:
The mounting brackets are used to secure the chassis in the cabinet. |
4. Six power modules |
5. Two LE0DCMUA0000-Centralized Monitoring Unit |
6. Reserved slot NOTE:
Install a filler panel in the reserved slot. |
7. Front ESD jack NOTE:
The ground terminal of an ESD wrist strap can be inserted into this jack. The ESD wrist strap can provide ESD protection when the chassis is reliably grounded. |
8. Cable management frames NOTE:
Cable management frames are used to route cables. |
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S9312E slot configuration
Slot Type |
Slot ID |
Module Supported |
Remarks |
---|---|---|---|
MPU slot |
SLOT13 and SLOT14 |
MPUs |
The SRUs work in active/standby mode. |
LPU slot |
SLOT01 to SLOT12 |
|
NOTE:
The cards supported by a switch depend on the software version. For details, see Info-Finder. |
Power slot |
PWR1 to PWR6 |
power modules |
- |
CMU slot |
CMU1 and CMU2 |
LE0DCMUA0000 |
The CMUs work in active/standby mode. |
Fan module slot |
FAN1 to FAN4 |
Fan Module |
- |
Technical specifications of the S9312E
Item |
Description |
---|---|
LPU slots |
12 |
MCU slots |
2 |
Fan slots |
4 |
Power slots |
6 |
Maximum port density |
|
Installation |
In an N66E or N68E cabinet, one cabinet for one chassis |
CSS |
Service port clustering |
Maximum power consumption (fully configured) NOTE:
The heat dissipation value of a chassis equals the current power consumption of the chassis. |
4906 W |
Power specifications |
|
Dimensions (W x D x H, without rack-mounting brackets) |
|
Weight (empty/fully configured) |
37 kg/116 kg (81.6 lb/255.7 lb) |
Reliability and availability |
NOTE:
The preceding values are calculated based on the typical configuration of the product. The actual values will vary depending on the modules installed on the product. |
Environment specifications |
|
Noise at normal temperature (acoustic power) |
≤ 72 dB(A) |
Certification |
|
Part number |
02113479 |
Return and Exchange Policy
Thank you for choosing Huatelecom! We value your trust and strive to provide high-quality products and exceptional service. Below is our comprehensive return and exchange policy to ensure your rights are protected.
1. Return Policy
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Eligibility for Returns (Quality Issues Only):
If the product has quality defects that affect its normal usage, you are eligible to apply for a return within 7 calendar days of receiving the product. The following conditions must be met:- The product must be unused, with all original packaging, accessories, and manuals intact.
- A valid proof of purchase (order number, invoice, etc.) must be provided.
- Clear evidence of the defect, such as photos or videos, must be submitted for verification.
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Shipping Costs for Returns:
If the return is due to quality issues, Huatelecom will cover the international shipping costs for returning the product. -
Refund Processing:
Once the returned product is received and inspected, the refund will be processed within 7 business days. The refund will be issued through the original payment method, and processing times may vary depending on your payment provider.
2. Exchange Policy
-
Eligibility for Exchanges (Quality Issues Only):
You may request an exchange if the product develops a quality issue within 15 calendar days of receipt. The conditions for eligibility are:- The product must be returned with all original packaging, accessories, and manuals.
- Proof of purchase and evidence of the defect must be provided.
-
Shipping Costs for Exchanges:
Huatelecom will bear the international shipping costs for the exchange. -
Exchange Process:
Upon receiving the defective product, we will inspect it and send a replacement product within 7 business days.
3. Warranty Service
-
Coverage During the Warranty Period:
For products within the warranty period, if quality issues arise, we will provide a replacement free of charge with your next order. No additional shipping costs will be incurred for the replacement. -
Out-of-Warranty Repairs:
For products outside the warranty period, repairs can be arranged. However, customers will need to cover theround-trip international shipping costs for sending the product to us and receiving it back after repair.
4. Damages or Loss During Shipping
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For Customers Who Purchased Shipping Insurance:
If the product is damaged or lost during shipping, the insurance company will compensate for the loss. Customers must:- Submit a compensation claim within 15 calendar days of the order being shipped.
- Provide required documentation, such as photos of the damaged packaging, damaged product, or proof of non-delivery.
- Huatelecom will assist in the claim process to ensure timely resolution.
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For Customers Without Shipping Insurance:
If you choose not to purchase shipping insurance, Huatelecom will not be liable for any damages or losses incurred during transit.
5. Application Process for Returns, Exchanges, or Claims
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For further assistance, please reach out to us:
- Email: sales@huatelecom.com
- Phone: +852 44652638
- Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT+8)
Provide your order number, issue description, and supporting evidence (photos, videos, etc.).
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Request Review:
Our team will review your application within 1-3 business days and notify you of the outcome. -
Return or Exchange Process:
- If approved, you will receive instructions on how to return the product or proceed with the exchange.
- For insurance claims, we will assist in coordinating with the insurance company.
-
Refund or Replacement:
Once the product is received and inspected, we will process your refund, exchange, or warranty claim promptly.
6. Important Notes
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Timeframes:
- Returns must be initiated within 7 days of receipt.
- Exchanges must be requested within 15 days of receipt.
- Warranty replacements depend on the warranty terms for the specific product.
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Condition of Returned Products:
Products must be returned in their original condition with all accessories and packaging intact. Damaged, altered, or incomplete items may not qualify for returns or exchanges. -
Shipping Insurance:
We highly recommend purchasing shipping insurance to protect against potential damages or losses during transit. -
Non-Eligible Returns/Exchanges:
- Products with intentional damage or misuse.
- Issues reported beyond the specified timeframes.
- Non-Huatelecom products or items purchased from unauthorized channels.
At Huatelecom, your satisfaction is our top priority. Thank you for trusting us with your business!