Dell PowerEdge R960 Server Overview
PowerEdge R960 is 4U server that supports, up to four 4th Gen Intel® Xeon® Scalable Processors with up to 60 cores, 64 DIMM slots, 4 AC or DC power supply units with 2+2 redundancy.
Boost outcomes with an extremely powerful, 4U compute foundation for in-memory databases, analytics and AI. Meet demanding real-time business needs with scale-as-you-grow expansion and four CPUs.
System Features
The Dell PowerEdge R960 is Dell’s latest four-socket, rack server that is designed to run complex workloads using highly scalable memory, I/O, and network options.
The system features:
● Up to 4 x 4th Gen Intel® Xeon® Scalable Processors with up to 60 cores
● 64 DDR5 DIMM slots, supports maximum 16 TB
● Four AC or DC power supply units with 2+2 redundancy
● Up to 8 x 2.5-inch SAS/SATA (HDD/SSD) drives
● Up to 16 x 2.5-inch SAS/SATA (HDD/SSD) drives
● Up to 32 x 2.5-inch SAS/SATA (HDD/SSD) drives
● Up to 24 x 2.5-inch NVMe (SSD) drives
● Up to 16 x 2.5-inch SAS/SATA (HDD/SSD) + 8 x 2.5-inch NVMe (SSD) drives
● Up to 16 x EDSFF E3.S Gen5 NVMe (SSD) drives
● Up to 16 x EDSFF E3.S Gen5 NVMe (SSD) + 8 x 2.5-inch SAS/SATA (HDD/SSD) drives
● PCI Express® (PCIe) 5.0 enabled expansion slots
● Network interface technologies to cover Network Interface Card (NIC)
● Optional Direct Liquid Cooling
Key Workloads
Customers looking for accelerated compute to maximize performance in a dense, scalable server architecture to address the following applications:
● SAP/HANA, Oracle, SQL
● Database, ERP, CRM, batch
● Data warehouse, business intelligence
● Virtualization/VM and VDI
● AI, HPC and ML/DL
R960 Server Supported Drives
| Form Factor | Type | Speed | Rotational Speed | Capacities |
| 2.5 inches | vSAS | 12 Gb | SSD | 1.92 TB, 3.84 TB, 960 GB, 7.62 TB |
| 2.5 inches | SAS | 24 Gb | SSD | 1.92 TB, 1.6 TB, 800 GB, 3.84 TB, 960 GB, 7.68 TB |
| 2.5 inches | SATA | 6 Gb | SSD | 1.92 TB, 480 GB, 960 GB, 3.84 TB |
| 2.5 inches | NVMe | Gen4 | SSD | 1.6 TB, 3.2 TB, 6.4 TB, 1.92 TB, 3.84 TB, 15.63 TB, 7.68 TB, 800 GB, 400 GB |
| 2.5 inches | DC NVMe | Gen4 | SSD | 3.84 TB, 960 GB |
| 2.5 inches | SAS | 12 Gb | 10 K | 600 GB, 1.2 TB, 2.4 TB |
| EDSFF E3.S | NVMe | Gen5 | SSD | 3.84 TB, 7.68 TB |
Processor Features
The 4th Generation Intel® Xeon® Processors stack is the next generation data center processor offering with significant performance increases, integrated acceleration, and next generation memory and I/O. Sapphire Rapids accelerate customer usages with unique workload optimizations.
The following lists the features and functions that are in the 4th Generation Intel® Xeon® Scalable Processor offering:
● Faster UPI with up to four Intel Ultra Path Interconnect (Intel UPI) at up to 16 GT/s, increasing multisocket bandwidth
● More, faster I/O with PCI Express 5 and up to 80 lanes (per socket)
● Enhanced Memory Performance with DDR5 support and memory speed up to 4800 MT/s in one DIMM per channel (1DPC) and 4400 MT/s in two DIMM per channel (2DPC)
● New built-in accelerators for data analytics, networking, storage, crypto, and data compression
Storage Controllers
Dell RAID controller options offer performance improvements, including the fPERC solution. fPERC provides a base RAID HW controller without consuming a PCIe slot by using a small form factor and high-density connector to the base planar. 16G PERC Controller offerings are a heavy leverage of the 15G PERC family. The Value and Value Performance levels carry over to 16G from 15G. New to 16G is the Avenger-based Premium Performance tier offering. This high-end offering drives IOPs
performance and enhanced SSD performance.
Technical Specifications of Dell PowerEdge R960 Server
| Category | Specification |
| Server Model | Dell PowerEdge R960 |
| Chassis Type | 4U Rack Server |
| PowerEdge Generation | 16th Generation |
| CPU Platform | Intel Xeon Scalable Processor |
| CPU Technology | 4th Generation Intel Xeon Scalable Processor |
| Socket Type | Quad Socket (4S) |
| CPU Support | Up to 4 processors |
| Maximum Core | Up to 60 cores per processor |
| Total Core | Up to 240 cores |
| Accelerator | Intel QuickAssist Technology (Optional) |
| Chipset | Intel C741 Chipset |
| RAM Technology | DDR5 RDIMM ECC |
| DIMM Slots | 64 DDR5 DIMM slots |
| Memory Speed | Up to 4800 MT/s |
| RAM Capacity | Up to 16TB RDIMM |
| DIMM Type | Registered ECC DDR5 only |
| Drive Support | SAS / SATA / NVMe SSD |
| Drive Bays | Up to 8 × 2.5-inch SAS/SATA HDD/SSD |
| Drive Bays | Up to 16 × 2.5-inch SAS/SATA HDD/SSD |
| Drive Bays | Up to 24 × 2.5-inch NVMe SSD |
| Drive Bays | Up to 16 × SAS/SATA + 8 × NVMe SSD |
| Drive Bays | Up to 32 × 2.5-inch SAS/SATA HDD/SSD |
| EDSFF Support | Up to 16 × E3.S Gen5 NVMe SSD |
| Capacity | Up to 491.52TB (configuration dependent) |
| Internal RAID | PERC H965i / PERC H755 / PERC H355 |
| Internal HBA | HBA355i |
| External Storage | HBA355e |
| RAID Software | S160 |
| Boot Device | Dell BOSS-N1 (2 × M.2 NVMe SSD HW RAID) |
| Expansion Bus | PCIe Gen5 |
| Expansion Slots | 12 × PCIe Gen5 slots |
| Slot Configuration | x16 Full Height / Half Length options |
| GPU Support | Up to 4 × 400W DW accelerators |
| NIC Support | LOM / OCP Network Adapter |
| OCP Support | Industry standard OCP NIC |
| NIC Options | 1GbE / 10GbE / 25GbE / 100GbE |
| Remote Management | Dell iDRAC9 |
| Security Features | Silicon Root of Trust |
| Firmware Protection | Cryptographically Signed Firmware |
| Data Protection | Secure Boot / Secure Erase / SED Support |
| Front I/O | 1 × iDRAC Direct Micro USB, 1 × USB 2.0, 1 × VGA |
| Rear I/O | Dedicated iDRAC Ethernet, USB 2.0, USB 3.0, VGA(optional) |
| PSU Type | Hot Plug Redundant PSU |
| Power Supply | 1100W Titanium |
| Power Supply | 1400W Platinum |
| Power Supply | 1800W Titanium |
| Power Supply | 2400W Platinum |
| Power Supply | 2800W Titanium |
| Cooling Type | Air Cooling |
| Cooling Option | Direct Liquid Cooling option |
| OS Support | Windows Server / Linux / VMware ESXi |
| Application | SAP HANA / Database / AI / Virtualization |
| Rack Installation | Sliding rails with CMA options |
| Dimension | 174.3 mm |
| Dimension | 482 mm |
| Dimension | 883.19 mm (with bezel) |
| Weight | 60.2 kg |
Frequently Asked Questions
Q1: Are you an authorised Dell supplier?
Yes. We are a certified Dell enterprise hardware partner with valid export authorisation from Dell China.
Q2: Is the Dell PowerEdge Server brand new?
Yes. Unless explicitly stated otherwise, every server we sell is factory‑sealed and brand new.
Q3: Do you provide Dell warranty?
Yes. We include Dell's official 3‑year global warranty with every server. Extended warranty periods and upgrade options available.
Q4: Can I customize the server configuration?
Yes. You can tailor CPU type/core count, memory capacity/speed, storage drives (type, size, and RAID level), network adapters, redundant power supplies, rails, cables, and other accessories. Our tech team will assist you in selecting the right options for your workload.
Q5: Do you ship internationally?
Yes. We serve enterprise customers, integrators, and project buyers worldwide. Our logistics cover export‑grade packaging, customs clearance coordination, and end‑to‑end delivery tracking to any global destination.
Why Buy Dell PowerEdge Server From Us?
· Dell Authorized Partner
We are a trusted Dell enterprise hardware supplier with:
✔ Official Dell export credentials
✔ Genuine factory‑fresh Dell products
✔ Official global warranty support
· Competitive Enterprise Pricing
Through Dell supply channels, we provide:
✔ Preferential project‑based quotes
✔ Volume discounts
✔ Tender support
· Global Delivery Capability
We support customers worldwide with:
✔ Export packaging
✔ International logistics
✔ Project delivery coordination
· Professional Technical Support
Our team helps analyse your actual use cases:
✔ Optimal CPU configuration
✔ Suitable storage options
✔ Enterprise networking solutions
Return and Exchange Policy
Thank you for choosing Huatelecom! We value your trust and strive to provide high-quality products and exceptional service. Below is our comprehensive return and exchange policy to ensure your rights are protected.
1. Return Policy
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Eligibility for Returns (Quality Issues Only):
If the product has quality defects that affect its normal usage, you are eligible to apply for a return within 7 calendar days of receiving the product. The following conditions must be met:- The product must be unused, with all original packaging, accessories, and manuals intact.
- A valid proof of purchase (order number, invoice, etc.) must be provided.
- Clear evidence of the defect, such as photos or videos, must be submitted for verification.
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Shipping Costs for Returns:
If the return is due to quality issues, Huatelecom will cover the international shipping costs for returning the product. -
Refund Processing:
Once the returned product is received and inspected, the refund will be processed within 7 business days. The refund will be issued through the original payment method, and processing times may vary depending on your payment provider.
2. Exchange Policy
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Eligibility for Exchanges (Quality Issues Only):
You may request an exchange if the product develops a quality issue within 15 calendar days of receipt. The conditions for eligibility are:- The product must be returned with all original packaging, accessories, and manuals.
- Proof of purchase and evidence of the defect must be provided.
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Shipping Costs for Exchanges:
Huatelecom will bear the international shipping costs for the exchange. -
Exchange Process:
Upon receiving the defective product, we will inspect it and send a replacement product within 7 business days.
3. Warranty Service
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Coverage During the Warranty Period:
For products within the warranty period, if quality issues arise, we will provide a replacement free of charge with your next order. No additional shipping costs will be incurred for the replacement. -
Out-of-Warranty Repairs:
For products outside the warranty period, repairs can be arranged. However, customers will need to cover theround-trip international shipping costs for sending the product to us and receiving it back after repair.
4. Damages or Loss During Shipping
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For Customers Who Purchased Shipping Insurance:
If the product is damaged or lost during shipping, the insurance company will compensate for the loss. Customers must:- Submit a compensation claim within 15 calendar days of the order being shipped.
- Provide required documentation, such as photos of the damaged packaging, damaged product, or proof of non-delivery.
- Huatelecom will assist in the claim process to ensure timely resolution.
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For Customers Without Shipping Insurance:
If you choose not to purchase shipping insurance, Huatelecom will not be liable for any damages or losses incurred during transit.
5. Application Process for Returns, Exchanges, or Claims
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For further assistance, please reach out to us:
- Email: sales@huatelecom.com
- Phone: +852 44652638
- Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT+8)
Provide your order number, issue description, and supporting evidence (photos, videos, etc.).
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Request Review:
Our team will review your application within 1-3 business days and notify you of the outcome. -
Return or Exchange Process:
- If approved, you will receive instructions on how to return the product or proceed with the exchange.
- For insurance claims, we will assist in coordinating with the insurance company.
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Refund or Replacement:
Once the product is received and inspected, we will process your refund, exchange, or warranty claim promptly.
6. Important Notes
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Timeframes:
- Returns must be initiated within 7 days of receipt.
- Exchanges must be requested within 15 days of receipt.
- Warranty replacements depend on the warranty terms for the specific product.
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Condition of Returned Products:
Products must be returned in their original condition with all accessories and packaging intact. Damaged, altered, or incomplete items may not qualify for returns or exchanges. -
Shipping Insurance:
We highly recommend purchasing shipping insurance to protect against potential damages or losses during transit. -
Non-Eligible Returns/Exchanges:
- Products with intentional damage or misuse.
- Issues reported beyond the specified timeframes.
- Non-Huatelecom products or items purchased from unauthorized channels.
At Huatelecom, your satisfaction is our top priority. Thank you for trusting us with your business!