ETP4890-B3A1 Hardware Description
Introduction
ETP4890-B3A1 Datasheet
Technical Specifications | ||
Category | Item | Specification |
AC input | Input system | 220 V AC single-phase |
Input frequency | Frequency range: 45-66 Hz; nominal frequency: 50 Hz or 60 Hz | |
Power factor (PF) | ≥ 0.99 (rated input, with loads) | |
DC output | Output voltage range | -42 V DC to -58 V DC |
Default output voltage | -53.5 V DC | |
Max. output power | 4815 W | |
Regulated voltage precision | ≤ ±1% (The output voltage is within 53.5 V DC±0.1 V DC, with 50% load percentage.) | |
Peak-to-peak noise voltage | ≤ 200 mV (under rated input voltage and load power) | |
Noise weighting | ≤ 2 mV (300 Hz to 3400 Hz, input voltage ≤ 264 V AC) | |
Unbalance of load sharing | ≤ ±5% (with 50% to 100% loads) | |
Structure | Dimensions (H x W x D) | 130.5 mm x 442 mm x 255 mm |
Weight | ≤ 13 kg (including rectifiers) | |
Protection level | IP20 | |
Installation mode | Equipped with mounting ears to adapt to 19-inch cabinets | |
Cable routing | AC input cables are routed in from the upper left side, and DC output cables are routed out from the lower right side | |
Maintenance mode | Maintained from the front | |
Heat dissipation mode | Nature heat dissipation | |
Configurations | ||
Subrack | 3 U power system | |
SMU | One SMU01C | |
Rectifier | A maximum of three R4830G1s, or R4830N2s | |
Surge protective device (SPD) | AC SPD: Nominal discharge current: 20 kA, maximum discharge current: 40 kA (8/20 µs) | |
DC SPD: Differential mode: 10 kA; common mode: 20 kA (8/20 µs) |
Return and Exchange Policy
Thank you for choosing Huatelecom! We value your trust and strive to provide high-quality products and exceptional service. Below is our comprehensive return and exchange policy to ensure your rights are protected.
1. Return Policy
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Eligibility for Returns (Quality Issues Only):
If the product has quality defects that affect its normal usage, you are eligible to apply for a return within 7 calendar days of receiving the product. The following conditions must be met:- The product must be unused, with all original packaging, accessories, and manuals intact.
- A valid proof of purchase (order number, invoice, etc.) must be provided.
- Clear evidence of the defect, such as photos or videos, must be submitted for verification.
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Shipping Costs for Returns:
If the return is due to quality issues, Huatelecom will cover the international shipping costs for returning the product. -
Refund Processing:
Once the returned product is received and inspected, the refund will be processed within 7 business days. The refund will be issued through the original payment method, and processing times may vary depending on your payment provider.
2. Exchange Policy
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Eligibility for Exchanges (Quality Issues Only):
You may request an exchange if the product develops a quality issue within 15 calendar days of receipt. The conditions for eligibility are:- The product must be returned with all original packaging, accessories, and manuals.
- Proof of purchase and evidence of the defect must be provided.
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Shipping Costs for Exchanges:
Huatelecom will bear the international shipping costs for the exchange. -
Exchange Process:
Upon receiving the defective product, we will inspect it and send a replacement product within 7 business days.
3. Warranty Service
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Coverage During the Warranty Period:
For products within the warranty period, if quality issues arise, we will provide a replacement free of charge with your next order. No additional shipping costs will be incurred for the replacement. -
Out-of-Warranty Repairs:
For products outside the warranty period, repairs can be arranged. However, customers will need to cover theround-trip international shipping costs for sending the product to us and receiving it back after repair.
4. Damages or Loss During Shipping
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For Customers Who Purchased Shipping Insurance:
If the product is damaged or lost during shipping, the insurance company will compensate for the loss. Customers must:- Submit a compensation claim within 15 calendar days of the order being shipped.
- Provide required documentation, such as photos of the damaged packaging, damaged product, or proof of non-delivery.
- Huatelecom will assist in the claim process to ensure timely resolution.
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For Customers Without Shipping Insurance:
If you choose not to purchase shipping insurance, Huatelecom will not be liable for any damages or losses incurred during transit.
5. Application Process for Returns, Exchanges, or Claims
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For further assistance, please reach out to us:
- Email: sales@huatelecom.com
- Phone: +852 44652638
- Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT+8)
Provide your order number, issue description, and supporting evidence (photos, videos, etc.).
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Request Review:
Our team will review your application within 1-3 business days and notify you of the outcome. -
Return or Exchange Process:
- If approved, you will receive instructions on how to return the product or proceed with the exchange.
- For insurance claims, we will assist in coordinating with the insurance company.
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Refund or Replacement:
Once the product is received and inspected, we will process your refund, exchange, or warranty claim promptly.
6. Important Notes
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Timeframes:
- Returns must be initiated within 7 days of receipt.
- Exchanges must be requested within 15 days of receipt.
- Warranty replacements depend on the warranty terms for the specific product.
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Condition of Returned Products:
Products must be returned in their original condition with all accessories and packaging intact. Damaged, altered, or incomplete items may not qualify for returns or exchanges. -
Shipping Insurance:
We highly recommend purchasing shipping insurance to protect against potential damages or losses during transit. -
Non-Eligible Returns/Exchanges:
- Products with intentional damage or misuse.
- Issues reported beyond the specified timeframes.
- Non-Huatelecom products or items purchased from unauthorized channels.
At Huatelecom, your satisfaction is our top priority. Thank you for trusting us with your business!