
S5731S-S24P4X-A Hardware Description
Introduction
Huawei S5731S-S24P4X-A switch supports 24*PoE+10/100/1000BASE-T ports, 4*10GE SFP+ ports,2 power module slots, hot-swappable power modules are optional: 2*AC, 2*DC, 1*AC+1*DC, 1*AC or 1*DC.
CloudEngine S5731-S series switches are next-generation standard gigabit switches that provide GE electrical downlink ports and 10GE uplink ports. The CloudEngine S5731-S series switches were developed based on next-generation high-performing hardware and the Huawei Versatile Routing Platform (VRP). The CloudEngine S5731-S supports simplified operations and maintenance (O&M), intelligent stack (iStack), flexible Ethernet networking. It also provides enhanced Layer 3 features and mature IPv6 features. The CloudEngine S5731-S can be used in various scenarios. For example, it can be used as an access or aggregation switch on a campus network or as an access switch for Metropolitan Area Network.
Key Features
24*PoE+10/100/1000BASE-T ports
4*10GE SFP+ ports
Memory (RAM) 2GB
Flash 1GB
Appearance and Structure

1 |
Twenty-four PoE+10/100/1000BASE-T ports |
2 |
Four 10GE SFP+ optical ports |
3 |
One console port |
4 |
One ETH management port |
5 |
One USB port |
6 |
One PNP button NOTICE:
To restore the factory settings and reset the switch, hold down the button for at least 6 seconds. To reset the switch, press the button. Resetting the switch will cause service interruption. Exercise caution when you press the PNP button. |
7 |
Ground screw NOTE:
It is used with a ground cable. |
8 |
Power module slot 1 NOTE:
Applicable power modules:
|
9 |
Power module slot 2 NOTE:
Applicable power modules:
|
- |
- |
Port Description
Attributes of a 10/100/1000BASE-T Ethernet electrical port
Attribute |
Description |
---|---|
Connector type |
RJ45 |
Standards compliance |
IEEE802.3, IEEE802.3u, IEEE802.3ab |
Working mode |
10/100/1000 Mbit/s auto-sensing |
Maximum transmission distance |
100 m |
Attributes of a 10GE SFP+ port
Attribute |
Description |
---|---|
Connector type |
LC/PC |
Optical port attributes |
Depend on the optical module used |
Standards compliance |
IEEE802.3ae |
Working mode |
GE/10GE auto-sensing |
Technical specifications
Item |
Description |
---|---|
Memory (RAM) |
2 GB |
Flash |
1 GB in total. To view the available flash memory size, run the display version command. |
Mean time between failures (MTBF) |
57.21 years |
Mean time to repair (MTTR) |
2 hours |
Availability |
> 0.99999 |
Service port surge protection |
Common mode: ±6 kV |
Power supply surge protection |
|
Dimensions (H x W x D) |
|
Weight (with packaging) |
9.7 kg (21.38 lb) |
Stack ports |
10GE SFP+ ports on the front panel |
RTC |
Supported |
RPS |
Not supported |
PoE |
Supported |
Rated voltage range |
|
Maximum voltage range |
|
Maximum power consumption (100% throughput, full speed of fans) |
|
Typical power consumption (30% of traffic load, tested according to ATIS standard) |
95 W |
Operating temperature |
-5°C to +45°C (23°F to 113°F) at an altitude of 0-1800 m (0-5906 ft.)
NOTE:
When the altitude is 1800-5000 m (5906-16404 ft.), the highest operating temperature reduces by 1°C (1.8°F) every time the altitude increases by 220 m (722 ft.). The switch cannot be started when the ambient temperature is lower than 0°C (32°F). |
Storage temperature |
-40°C to +70°C (-40°F to +158°F) |
Noise under normal temperature (27°C, sound power) |
< 62.3 dB(A) |
Relative humidity |
5% to 95%, noncondensing |
Operating altitude |
0-5000 m (0-16404 ft.) |
Certification |
|
Part number |
02353AHY 02353AHY-001 02353AHY-003 |
Return and Exchange Policy
Thank you for choosing Huatelecom! We value your trust and strive to provide high-quality products and exceptional service. Below is our comprehensive return and exchange policy to ensure your rights are protected.
1. Return Policy
-
Eligibility for Returns (Quality Issues Only):
If the product has quality defects that affect its normal usage, you are eligible to apply for a return within 7 calendar days of receiving the product. The following conditions must be met:- The product must be unused, with all original packaging, accessories, and manuals intact.
- A valid proof of purchase (order number, invoice, etc.) must be provided.
- Clear evidence of the defect, such as photos or videos, must be submitted for verification.
-
Shipping Costs for Returns:
If the return is due to quality issues, Huatelecom will cover the international shipping costs for returning the product. -
Refund Processing:
Once the returned product is received and inspected, the refund will be processed within 7 business days. The refund will be issued through the original payment method, and processing times may vary depending on your payment provider.
2. Exchange Policy
-
Eligibility for Exchanges (Quality Issues Only):
You may request an exchange if the product develops a quality issue within 15 calendar days of receipt. The conditions for eligibility are:- The product must be returned with all original packaging, accessories, and manuals.
- Proof of purchase and evidence of the defect must be provided.
-
Shipping Costs for Exchanges:
Huatelecom will bear the international shipping costs for the exchange. -
Exchange Process:
Upon receiving the defective product, we will inspect it and send a replacement product within 7 business days.
3. Warranty Service
-
Coverage During the Warranty Period:
For products within the warranty period, if quality issues arise, we will provide a replacement free of charge with your next order. No additional shipping costs will be incurred for the replacement. -
Out-of-Warranty Repairs:
For products outside the warranty period, repairs can be arranged. However, customers will need to cover theround-trip international shipping costs for sending the product to us and receiving it back after repair.
4. Damages or Loss During Shipping
-
For Customers Who Purchased Shipping Insurance:
If the product is damaged or lost during shipping, the insurance company will compensate for the loss. Customers must:- Submit a compensation claim within 15 calendar days of the order being shipped.
- Provide required documentation, such as photos of the damaged packaging, damaged product, or proof of non-delivery.
- Huatelecom will assist in the claim process to ensure timely resolution.
-
For Customers Without Shipping Insurance:
If you choose not to purchase shipping insurance, Huatelecom will not be liable for any damages or losses incurred during transit.
5. Application Process for Returns, Exchanges, or Claims
-
For further assistance, please reach out to us:
- Email: sales@huatelecom.com
- Phone: +852 44652638
- Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT+8)
Provide your order number, issue description, and supporting evidence (photos, videos, etc.).
-
Request Review:
Our team will review your application within 1-3 business days and notify you of the outcome. -
Return or Exchange Process:
- If approved, you will receive instructions on how to return the product or proceed with the exchange.
- For insurance claims, we will assist in coordinating with the insurance company.
-
Refund or Replacement:
Once the product is received and inspected, we will process your refund, exchange, or warranty claim promptly.
6. Important Notes
-
Timeframes:
- Returns must be initiated within 7 days of receipt.
- Exchanges must be requested within 15 days of receipt.
- Warranty replacements depend on the warranty terms for the specific product.
-
Condition of Returned Products:
Products must be returned in their original condition with all accessories and packaging intact. Damaged, altered, or incomplete items may not qualify for returns or exchanges. -
Shipping Insurance:
We highly recommend purchasing shipping insurance to protect against potential damages or losses during transit. -
Non-Eligible Returns/Exchanges:
- Products with intentional damage or misuse.
- Issues reported beyond the specified timeframes.
- Non-Huatelecom products or items purchased from unauthorized channels.
At Huatelecom, your satisfaction is our top priority. Thank you for trusting us with your business!